Privacy Policy
Effective Date: July 29, 2025
The RemyAI platform, including its websites and mobile applications, is operated by Nomad Technologies France SAS and its affiliated companies (the “Company,” “we,” “our,” or “us”).
This Privacy Policy applies solely to individuals located in the United States and explains how the Company collects, uses, discloses, and protects personal information when you use the RemyAI platform and related services.
For the purposes of applicable U.S. privacy laws, RemyAI generally acts as a service provider or data processor with respect to personal information processed on behalf of its users (real estate professionals), who act as data controllers with respect to their own contacts and communications.
This policy complies with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and similar privacy laws in Virginia, Colorado, Connecticut, and Utah.
1. Information We Collect
We collect the following categories of personal information:
Identifiers: Name, email address, phone number, IP address, and account credentials.
Commercial Information: Details of products or services purchased or considered.
Internet or Other Network Activity: Browser type, operating system, pages visited, device ID, interactions with our website or app.
Geolocation Data: Approximate location derived from IP address.
Professional Information: Company name, job title, industry.
Inferences: Preferences or characteristics inferred from your interactions with the Platform.
Sensitive Personal Information:
We do not collect sensitive personal information as defined under applicable U.S. privacy laws unless explicitly necessary and disclosed to you.
We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will delete it promptly.
2. How We Use Your Information
We may use personal information to:
Provide, operate, and improve the Platform and its features;
Create and manage user accounts;
Respond to inquiries and provide customer support;
Personalize user experiences and content;
Analyze usage trends and improve performance;
Send service-related updates, announcements, or marketing communications (you may opt out at any time);
Comply with legal obligations, enforce our Terms & Conditions, and protect our rights.
When Users communicate with their own contacts through the Platform, RemyAI processes communication data on behalf of the User, in accordance with the User’s instructions and applicable law.
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. Sharing Your Information
We may share personal information with:
Service Providers: Vendors that perform services on our behalf, such as hosting, analytics, payment processing, communications infrastructure, and customer support;
Professional Advisors: Legal, financial, or compliance consultants;
Legal Authorities: When required by law, court order, or legal process;
Business Transfers: In connection with a merger, acquisition, or sale of assets.
When Users use the Platform to communicate with their own contacts, personal information related to those communications is processed at the direction of the User, who is responsible for informing their contacts and obtaining required consents.
We do not sell personal information for monetary value. However, we may share personal information with third-party partners (such as analytics or advertising providers) in a manner that may be considered a “sale” or “sharing” under certain U.S. privacy laws. You have the right to opt out of such sharing.
4. Your Privacy Rights
Depending on your state of residence, you may have the following rights:
• Right to Know: The categories and specific pieces of personal information we collect, use, disclose, or sell.
• Right to Access: A copy of the personal information we hold about you.
• Right to Correct: Inaccuracies in your personal information.
• Right to Delete: Your personal information, subject to certain legal exceptions.
• Right to Opt-Out: Of the sale or sharing of personal information.
• Right to Limit: Use or disclosure of sensitive personal information (if collected).
• Right to Non-Discrimination: For exercising your privacy rights.
• Right to Appeal: If we deny your request, you may appeal our decision.
To exercise these rights, contact us at contact@getremy.ai. We will verify your identity before processing any request and respond within the time required by law (typically 45 days, with an option to extend an additional 45 days).
If your request is denied, you may submit an appeal by replying to our response or emailing us with “Appeal” in the subject line.
5. Do Not Sell or Share My Personal Information
You may opt out of the sale or sharing of your personal information by:
• Emailing contact@getremy.ai with the subject line “Do Not Sell or Share My Info.”
• Enabling the Global Privacy Control (GPC) signal in your browser, which we recognize and honor where technically feasible.
6. Data Retention
The Company retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When no longer needed, we securely delete or de-identify the data in accordance with industry standards.
7. Data Security
The Company implements reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission or storage system is guaranteed to be 100% secure.
8. Cookies and Tracking Technologies
We and our third-party partners use cookies and similar technologies to:
• Remember user preferences
• Enable core platform functionality
• Analyze site traffic and trends
• Personalize ads and content
You can control cookies through your browser settings or opt out of certain uses via browser-based tools such as Global Privacy Control. Disabling cookies may affect site functionality.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If material changes are made, we will notify you via email or in-app messaging. Your continued use of our services after any update constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, you may contact the Company at:
Nomad Technologies France SAS – RemyAI
Attn: Data Protection Officer
122 Rue Amelot, 75011 Paris, France
Email: contact@getremy.ai
Governing Law: This Privacy Policy is governed by the laws of the State of Delaware, without regard to its conflict of laws principles, unless otherwise required by your state of residence.


